Spotted a menu detail that needs attention or a problem with the website? Tell us which page or item is affected and what should be reviewed.
For a restaurant order or your account
Please use the official Tim Hortons Help Centre for order, payment, app or rewards questions. This independent guide cannot access customer accounts or amend restaurant orders.
Image or content inquiries
For a rights-related inquiry, open a report identifying the page and the specific material. Include a public contact method if you want a reply, but do not post sensitive documentation to the public issue tracker.