Start with your restaurant
The official Tim Hortons app is where you can check your restaurant’s available menu and account-specific offers. Set the correct location before building an order so you see the relevant availability and pricing.
Our independent guide has no connection to your Tim Hortons account. Saving a favourite here does not create an order, reserve an item or add it to your official app account.
Read the current rewards terms
Rewards earning, redemption options and promotions can change. Check the program information shown in your account rather than relying on a fixed points formula from an old article.
Before using an offer, read its eligible products, expiry time, minimum purchase and whether it can be combined with other offers. Make sure it is applied to the order before you pay.
Review the order before payment
- Confirm the restaurant address and pickup method.
- Check the item, size and customizations.
- Review any applied offers and rewards.
- Check taxes, fees and the final total.
- Keep the confirmation available until you have collected the order.
For account or payment help
Use the official Tim Hortons Help Centre for account, app, payment or order issues. This menu guide cannot access your account or change a restaurant order. Never send payment details or account passwords through our correction channel.